#Mac restart audio windows
Check the volume level for the Dante Via device in the Windows mixer settings (it may just be turned right down).the UI is showing devices and applications) but you can’t hear the audio you’re expecting to hear, check the operating system sound settings to make sure Dante Via is selected as the default sound device for your operating system, for both playback/output and record/input. You can also check in the general preferences. If it’s labeled ‘Start’, Dante Via is not currently running. When it is running, there will be a button at the top of the user interface labeled ‘Stop’. If Dante Via is definitely activated but the user interface is still empty, double-check that Dante Via is actually running. When Dante Via is not activated, it displays a message in red text at the botton of the user interface.
To open the Activation panel in OS X, go to the Dante Via menu > Activation.To open the Activation panel in Windows, click the gear icon to open the main menu, and select ‘Activation’.Use the Activation panel to activate Dante Via. This usually indicates that Dante Via is not activated.
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